Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
How can I make an appointment?
You can easily schedule an appointment by contacting us via phone, email, or our online booking form.
Do I need to have any supplies?
We come fully equipped with all the necessary cleaning products. However, if you have a specific product you'd like us to use, just let us know.
Can I be present while you clean?
Of course! You are welcome to remain on-site. We just ask for some room to move freely so we can clean your space efficiently and safely.
What happens if something gets damaged or broken?
If something is damaged or broken during our service, Glowhome Cleaning takes full responsibility.
Our top priority is to give you complete peace of mind. If an accident happens, our team will report it immediately, and we will cover all costs for repairing or replacing the damaged item.
For your protection, Glowhome Cleaning is fully insured. This ensures that any incident is covered, with no extra cost to you.
Do I need to be on-site during the cleaning?
No, you don't. Many of our clients provide us with a key, an access code, or entry instructions. All of our professionals are vetted, trustworthy, and insured.
Do you clean the entire property, or can I choose specific areas?
Our standard cleaning packages cover the entire property, but we also offer customizable services. You can contact us to discuss a cleaning plan that meets your specific needs.
Do you serve my area?
Yes, we proudly serve all of the North Shore and the surrounding areas.
To be certain your specific location is within our service zone, the easiest way to check is to enter your address on our online booking form. If you're still unsure, feel free to give us a call!
Are your cleaning products safe?
Of course. We prioritize the safety of all occupants, including children and pets. We use professional-grade techniques to ensure the best possible clean while maintaining a healthy environment. If you have any concerns or specific allergies, just let us know, and we'll be happy to make adjustments.
Why Choose Glowhome Cleaning?
Choosing Glowhome Cleaning is an investment in a partnership built on uncompromising security, professionalism, and excellence. Our commitment to professionalism begins with our legal foundation. Glowhome Cleaning is a fully registered and insured company, operating in strict compliance with Massachusetts state law. This critical distinction provides you with unparalleled peace of mind and protection. Unlike unregistered operators, our clients can rest assured that their property and assets are protected by the highest standards of accountability.