Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
How can I make an appointment?
You can easily schedule an appointment by contacting us via phone, email, or our online booking form.
Do I need to have any product?
We come fully equipped with all the necessary cleaning products. However, if you have a specific product you'd like us to use, just let us know.
Can I stay home while you clean?
Of course! You and your family are welcome to be home. We just ask for some room to move freely so we can clean your home efficiently and safely.
What happens if something gets damaged or broken?
If something is damaged or broken during our service, GlowHome Cleaning takes full responsibility.
Our top priority is to give you complete peace of mind. If an accident happens, our team will report it immediately, and we will cover all costs for repairing or replacing the damaged item.
For your protection, GlowHome Cleaning is fully insured. This ensures that any incident is covered, with no extra cost to you.
Do I need to be home during the cleaning?
No, you don't. Many of our clients provide us with a key, an access code, or entry instructions. All of our professionals are vetted, trustworthy, and insured.
Do you clean the whole house, or can I choose specific areas?
Our standard cleaning packages cover the entire home, but we also offer customizable services. You can contact us to discuss a cleaning plan that meets your specific needs.
Do you serve my area?
Yes, we proudly serve all of the North Shore and the surrounding areas.
To be certain your specific location is within our service zone, the easiest way to check is to enter your address on our online booking form. If you're still unsure, feel free to give us a call!
Are your cleaning products safe for children and pets?
Of course. We prioritize the safety of your family, including children and pets.
We always use the minimum amount of product necessary to get the job done, but we may need to use certain professional-grade products to ensure we get the best possible clean. If you have any concerns or specific allergies, just let us know, and we'll be happy to make adjustments.
Why Choose GlowHome Cleaning?
Choosing GlowHome Cleaning is an investment in a partnership built on uncompromising security, professionalism, and excellence. Our commitment to professionalism begins with our legal foundation. GlowHome Cleaning is a fully registered and insured company, operating in strict compliance with Massachusetts state law. This critical distinction provides you with unparalleled peace of mind and protection. Unlike many informal domestic services that operate without official registration or insurance, our clients can rest assured that their home and valuables are protected by the highest standards of accountability.